Terminology

Our business requires us to use various terms and concepts. Please review our terminology list to ensure consistency and clarity when addressing an external audience. You will also find a clarification of our solutions' names. We will build out this list gradually.

Say this, not that

When addressing an external audience, please use the following terms:

  • We say solutions, not products, services, or modules. In Swedish, the equivalent term is lösningar.
  • We say platform, not system. In Swedish, the equivalent term is plattform.
  • We say value-added services, not outsourced services or consulting, when speaking about our Financial Crime Surveillance offering.
  • Avoid abbreviations, except for commonly known ones, such as AML, KYC, and AI. However, remember to clarify what they stand for at the beginning of the text.

Instantwatch

  • Instantwatch is always spelt with lowercase 'w'.
  • Instantwatch is not used as part of our solutions' names - it is the technical platform ​that our products live on.

Solutions naming

  • Instantwatch is removed from our solutions' names.
  • Trapets will often precede the solution name for clarity, but it's not mandatory.
  • In a transition period, you can write the previous solution name in parentheses, for example, 'Trapets Customer Due Diligence (Instantwatch CDD) has a new release'.
  • Our solutions' naming is based on customer needs and market understanding:
    • Trapets Customer Due Diligence (not Instantwatch CDD or IW CDD)
    • Trapets Transaction Monitoring (not Instantwatch AML or IW AML)
    • Trapets Screening (not Instantwatch KYC Screening or IW KYC)
    • Trapets Market and Trade Surveillance (not Instantwatch Market or IW Market)
    • Trapets KYC (not Regtech KYC)
    • Trapets Financial Crime Surveillance (not FCS, unless specified at the beginning of the text)